Higginbotham

Responsible for issuing and renewing insurance certificates for commercial lines clients while providing exceptional customer service. The role involves interpreting policy data, utilizing agency management systems, and coordinating with Account Managers to ensure accurate documentation.

The Training Specialist is responsible for instructing employees on agency management systems and Property & Casualty workflows. This role facilitates training through virtual and in-person sessions while maintaining accurate training records and providing help desk support.

The Commercial Lines Account Manager is responsible for providing high-level support in maintaining and expanding commercial insurance accounts while ensuring accurate service for clients and producers. They will manage workflows, negotiate terms with carriers, and educate clients on coverage, exposures, and audit procedures.

The Client Service Manager assists producers and clients with maintaining commercial lines insurance coverage by processing policies, endorsements, audits, and cancellations. This involves preparing endorsement requests, following up with carriers, processing audits with rate verification, handling cancellations, and communicating with staff and clients as needed.