The specialist maintains the integrity of the Master Patient Index by performing patient merges, chart corrections, and contact moves. They also monitor work queues, resolve IT tickets, and assist patients with MyChart access issues.
Oversee labor relations and ensure compliance with collective bargaining agreements while serving as a trusted advisor to leadership. Conduct investigations into grievances and arbitrations and maintain positive relationships with union representatives.
Oversee employee relations and compliance initiatives by conducting complex investigations into workplace concerns and providing guidance to leadership. Partner with HR operations to implement corrective actions, risk mitigation strategies, and climate assessments to enhance the team member experience.
Manage the ADA/ADAAA interactive process network-wide to determine reasonable accommodations for employees with work restrictions. Coordinate with leaders, legal counsel, and vendors to facilitate return-to-work processes and ensure regulatory compliance.
Manage the ADA/ADAAA interactive process network-wide to determine reasonable accommodations for employees with work restrictions. Coordinate with leaders, legal counsel, and vendors to facilitate return-to-work processes and ensure regulatory compliance.
