Provide telephone triage and clinical advice to patients while delivering mental health, addictions, and crisis intervention support. Maintain accurate and confidential medical records according to company standards while utilizing established clinical protocols.
The Client Registration Assistant serves as the first point of contact for patients, managing registrations, patient charts, and directing callers to appropriate clinical staff. They also perform minor technical troubleshooting for patient portals and monitor biometric alerts to ensure timely follow-up care.
Provide telephone triage and health advice to patients across the United States using established clinical protocols. Document all patient encounters accurately in electronic medical records while maintaining HIPAA compliance.
