The representative will support national client programs by providing remote customer service. They are responsible for adhering to performance standards and completing required virtual certification programs.
The role involves answering inbound calls from donors to process donations and pledges while following structured campaign procedures. You will be responsible for accurately entering transaction details into computer systems while maintaining donor confidentiality.
Professionally answer inbound calls from donors responding to nonprofit campaigns. Accurately process donor pledges and contributions while following structured procedures.
The specialist will answer inbound donor calls and accurately process donations and pledges for nonprofit fundraising campaigns. They are expected to maintain professionalism and respect while managing donor interactions.
