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The specialist will answer inbound donor calls and accurately process donations and pledges for nonprofit fundraising campaigns. They are expected to maintain professionalism and respect while managing donor interactions.
Remote Donation Processor / Pledge Drive Specialist
Your customer-service experience can help nonprofit organizations advance meaningful causes.
We are seeking professional and compassionate individuals to answer inbound donor calls and accurately process donations and pledges for established nonprofit fundraising campaigns.
Applicants must possess:
● A high school diploma or GED
● At least six months of remote customer-service experience or one year of onsite customer-service experience
● Strong verbal communication skills
● Professional phone etiquette
● Accurate typing and data-entry abilities
● The ability to listen, speak, and navigate systems simultaneously
● Dependability and strong personal accountability
● The ability to work independently
● A quiet, dedicated workspace
Required equipment includes:
● Windows 11 desktop or laptop
● Minimum 8GB RAM; 16GB recommended
● Noise-canceling USB headset
● Reliable wired high-speed internet
● Direct Ethernet connection
● Contract rates typically range from $13–$15 per hour
● Compensation and earning potential may vary based on campaign and performance
● Servicing opportunities may be available across a 24/7 operating schedule
● Contractors choose from available servicing intervals
● Contractors are responsible for managing and honoring their selected schedules
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