The Enterprise Technical Team Lead oversees the implementation and operationalization of managed services while providing technical leadership and mentorship to the team. This role involves hands-on management of Azure and endpoint environments, incident response, and acting as a primary escalation point for complex technical issues.
The Project Manager will oversee multiple client engagements, driving projects from initiation through completion while ensuring scope, timelines, and budgets are met. They are responsible for communicating with stakeholders, managing project plans, and implementing change management processes to ensure high-quality delivery.
The role involves designing, building, and deploying M365, Power Platform, and Copilot Agent solutions for enterprise customers. Responsibilities include technical roadmap development, custom configuration of SharePoint and Teams, and implementing generative AI agents.
Lead sales discovery and architect scalable Microsoft cloud solutions for enterprise clients to drive pipeline progression. Bridge the gap between sales and technical execution by creating detailed documentation and providing expert guidance on the Microsoft stack.
Coordinate and govern delivery across complex enterprise commitments for strategic clients to ensure alignment with contractual outcomes. Act as the primary delivery escalation point while managing stakeholder expectations and driving continuous service improvement.
