The Executive Assistant will manage calendars, communications, and travel arrangements while supporting the executive team with reports and documentation. They will also conduct research, coordinate with stakeholders, and ensure the smooth operation of daily administrative tasks.
The Bookkeeping Virtual Assistant will maintain accurate financial records, including ledgers, bank reconciliations, and accounts payable/receivable. They will also prepare financial reports, process invoices, and assist with payroll and tax documentation.
You will build, deploy, and maintain client websites while utilizing AI coding assistants to optimize efficiency and performance. Additionally, you will manage backend integrations, DNS configurations, and technical troubleshooting to ensure high-quality website delivery.
You will manage inbound and outbound calls to retain customers, provide product recommendations, and meet sales and satisfaction goals. Additionally, you will document interactions in the CRM and build long-term relationships with clients.
Perform high-volume outbound calls and texts to qualify buyer, seller, and new construction leads. Generate qualified live transfers to licensed real estate agents and maintain accurate records in the CRM.
The specialist is responsible for processing customer refunds and investigating chargebacks and fraudulent account activity. They also manage UPS claims and prepare daily and weekly operational reports.
