You will manage the end-to-end customer billing process, including data maintenance, project milestone coordination, and invoice generation. Additionally, you will contribute to the optimization of financial processes and support the team with reporting and financial statements.
You will manage the company's software and application landscape while driving the automation of administrative processes using a customer-oriented approach. Additionally, you will support the helpdesk, integrate SaaS tools via APIs, and participate in IT projects such as migrations and new solution implementations.
Develop and execute international go-to-market strategies for product launches while creating compelling messaging that differentiates solutions in the market. Collaborate closely with product, sales, and customer experience teams to align marketing initiatives with product roadmaps and customer needs.
You will be responsible for building and maintaining relationships with key accounts in the DACH region to drive growth for the Intelligent Grid Platform. This includes managing the entire sales cycle, from identifying opportunities and conducting presentations to negotiating contracts and implementing strategic account plans.
You will drive the development of the GridHub core component by designing interfaces and generalized functionality for complex requirements. Additionally, you will develop cross-application workflows to ensure data integrity and improve system architecture.
Own end-to-end customer implementation projects for the Intelligent Grid Platform, serving as the primary technical advisor for utility customers. Translate customer needs and industry trends into actionable product requirements to influence the product roadmap.
Act as the primary contact for daily IT issues, managing the full ticket lifecycle from capture to resolution. Responsible for maintaining MDM, identity management, productivity tools, and optimizing business processes through SaaS automation and API integrations.
Develop user-friendly applications and high-quality backend and frontend solutions to evolve envelio's core products. Design APIs and manage the entire development lifecycle from concept and implementation to testing and deployment in an agile environment.
