The Customer Architect will serve as a trusted technical advisor to drive the adoption, consumption, and expansion of Elastic solutions within government agencies. This role involves creating technical success plans, eliminating technical friction, and aligning Elastic's technology with the customer's specific business objectives.
The Senior Delivery Manager will lead project delivery for global customers, focusing on achieving revenue targets and maintaining high customer satisfaction. This role involves collaborating with cross-functional teams to execute engagements, mitigate risks, and drive process improvements within the professional services practice.
You will plan and oversee Elastic consulting engagements while acting as a trusted technical advisor for architecture design and capacity planning. Additionally, you will develop demos, conduct data modeling, and mentor other consultants within a distributed team environment.
The Director will lead and grow the Professional Services business for the US Public Sector, maintaining full P&L accountability for the region. They will define growth strategies, manage key accounts, and lead high-value engagements while fostering a high-performing team.
Deliver technical training courses and workshops to customers while collaborating with the curriculum team to develop and improve training materials. Act as an Elastic ambassador by mentoring new instructors and maintaining high standards of customer engagement.
Provide consulting services related to Elastic technology to government agencies with high security needs. Help agencies modernize data workflows and enhance security using the Elastic Search AI Platform.
Drive the sales strategy for the Intelligence Community by delivering tailored search AI, observability, and security solutions. Cultivate relationships with agency leaders and collaborate with system integrators to implement mission-critical data solutions.
Drive the sales strategy for Defense Agencies by delivering tailored search, observability, and security solutions. Cultivate relationships with military leadership and collaborate with system integrators to implement mission-critical operations.
Serve as a technical authority and trusted advisor to solve customer business issues using the Elastic Stack. Manage technical relationships and lead the technical win process from discovery to execution within the assigned territory.
