The technician provides technical support for VoIP systems, including hardware configuration, network troubleshooting, and customer training. They also develop architecture plans, maintain documentation, and ensure service level agreements are met.
Lead the commercial strategy and pipeline for growth and partnerships, from initial prospecting to closing and renewal. Develop high-level relationships with C-level executives and design strategic sponsorships that leverage the Endeavor ecosystem.
The Systems Engineer implements and configures cloud and infrastructure solutions, including Microsoft 365 and Azure environments, for clients. They are also responsible for troubleshooting virtualization platforms and providing technical mentorship to associate engineers.