Endeavor

The role involves promoting and selling residential and business services while managing customer billing, service requests, and disconnects. It also requires resolving Tier 1 customer issues and educating clients on available technology and cooperative services.

The Systems Engineer implements and configures cloud and infrastructure solutions, including Microsoft 365 and Azure environments, for clients. They are also responsible for troubleshooting virtualization platforms and providing technical mentorship to associate engineers.

Lead customer engagement and onboarding for a patient financing platform, managing the process from go-live to post-launch optimization. Act as the primary liaison for dental practices to customize workflows, train staff, and drive product enhancements based on feedback.