The role focuses on improving customer retention by handling concerns, resolving billing issues, and preventing student cancellations through outbound calls and emails. The representative is responsible for meeting efficiency metrics and accurately maintaining customer data in the database.
eTeacher Group
5 Remote Job Openings at eTeacher Group
Engage with prospective customers across Spanish-speaking markets to drive sales. Handle objections confidently while maintaining a professional and positive attitude to ensure customer satisfaction.
Engage with Spanish-speaking potential customers to promote educational courses. Utilize persuasion and objection-handling skills to convert leads while maintaining a professional attitude.
The role involves presenting, promoting, and selling services to prospective customers via phone and email, utilizing strong closing techniques. Responsibilities also include analyzing customer needs, demonstrating persuasion, handling objections, and maintaining positive customer relationships.
The sales representative will engage with Portuguese-speaking potential customers to promote the company's educational services. They must demonstrate strong communication and persuasion skills to assist customers effectively.