DGI Supply

The Inside Sales Representative will manage daily business activities by reaching targets through excellent telephone sales and communication skills, focusing on generating revenue through lead creation and establishing rapport with customers. Responsibilities include making outbound calls for qualification, cross-selling, up-selling, growing sales within the client base, and accurately maintaining customer data in the corporate database and CRM.

This customer-service oriented role involves supporting the credit/accounts receivable department by processing payments, following up on outstanding balances to meet DSO expectations, and resolving invoice issues by collaborating with multiple internal departments. Responsibilities also include providing customers with requested documentation and reconciling credits and returns.

The Accounts Receivable Manager will lead a team handling delinquent accounts, ensuring performance expectations are met and providing constructive feedback on work quality and quantity. Key duties include training, overseeing the team, making hiring decisions, managing schedules, and resolving complex customer invoice issues.

The Territory Manager is tasked with expanding the customer base by acquiring new clients and developing relationships with existing accounts to manage, retain, and grow their business, while driving profitability within the assigned region. Key duties include maintaining an opportunity pipeline, utilizing consultative selling techniques during sales calls, and aggressively pursuing new business through various prospecting activities.