You will define and implement the organization's quality assurance strategy while designing and developing scalable test automation frameworks. Additionally, you will provide technical leadership to the QA team and collaborate with stakeholders to ensure high software quality standards.
The Professional Services Operations Coordinator will manage operational workflows, project systems, and cross-functional handovers between sales, implementation, and customer success teams. They are also responsible for maintaining operational documentation, reporting on KPIs, and utilizing AI-enabled tools to improve delivery efficiency.
