The Quality Assurance Technician I is responsible for testing customer-owned mobile devices and managing tickets within a production environment. They must ensure functionality through manual testing, document defects, and provide regular status reports to the team.
The ServiceNow Developer III designs, develops, and maintains scalable ServiceNow solutions, including workflows, integrations, and platform enhancements. They also lead technical initiatives, provide architectural guidance, and ensure all solutions adhere to security, performance, and governance standards.
