The Senior Customer Success Manager will lead strategic relationships with enterprise clients to drive product adoption, ensure measurable value, and manage customer health. They will coordinate cross-functional teams across Sales, Product, and Support to secure renewals and identify expansion opportunities.
Own the product marketing strategy, positioning, and launch execution for the Platform and Data portfolio. Translate complex technical roadmaps into compelling narratives for sales, analysts, and customers while driving partner co-marketing and US market growth.
Define and lead the global demand generation strategy to drive predictable, scalable revenue across all customer segments. Build and manage an integrated global marketing organization that connects demand generation, ABM, digital, and lifecycle marketing to achieve commercial impact.
