Colorado Christian University

Lead a team of Student Service Advisors to meet retention and persistence goals through performance management and strategic problem solving. Monitor advisor activity and student experiences using Salesforce data to ensure high-quality customer service and academic success.

The Student Service Advisor guides students toward degree completion through academic advising and proactive outreach. They manage student records, analyze retention data, and coordinate with other departments to support student success.

Guide prospective adult students through the university admissions process using counseling and persuasive sales techniques. Achieve monthly enrollment goals by managing inbound and outbound leads within a call center environment.