Manage end-to-end Accident and Health claims, from initial notification to final settlement, while interpreting medical evidence and policy terms. Proactively handle outstanding claims, maintain accurate records, and contribute to process improvements for the new A&H account.
The role involves acting as the final line of defence by reviewing claim settlements, ensuring accuracy, and authorizing payments. Additionally, the handler will perform quality assurance reviews and use data analysis to identify trends, process gaps, and training needs to improve overall claims operations.
You will own and investigate insurance complaints from receipt to resolution while ensuring compliance with regulatory and internal deadlines. Additionally, you will perform root-cause analysis to recommend process improvements and provide constructive feedback to claims teams.
Manage gadget and warranty insurance claims end-to-end, from first notification of loss to final settlement. Responsibilities include verifying coverage, assessing liability, setting reserves, and identifying potential fraud.
Manage the end-to-end claims process from first notification of loss to final settlement. This includes verifying coverage, assessing liability, setting reserves, and maintaining accurate records for compliance.
