Act as Level 1 engineering support by receiving, triaging, and classifying incidents based on priority and SLA. Coordinate with Level 2 teams and document recurring patterns to ensure continuous improvement.
CIAL D&B Services Inc
4 Remote Job Openings at CIAL D&B Services Inc
Develop scalable Python services and APIs for the next generation of data products. Implement applied AI initiatives including agents, RAG, and Document AI while maintaining data pipelines.
Responsible for managing high-severity production incidents, conducting diagnostics, and performing post-mortems. The role involves designing and maintaining the observability stack to reduce MTTR and increase service availability.
Senior Fullstack Software Engineer
CIAL D&B Services Inc
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Full Time
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6 months ago
CIAL D&B Services Inc
Design, develop, and maintain scalable fullstack applications using various technologies. Collaborate with the development team to optimize performance and ensure system reliability.
