Monitor program microsites for high-intent prospects and engage them through personalized chats and counseling calls using Zoho SalesIQ, Zoho Voice, and AI-generated profile insights. Use predictive analytics and customized CRM workflows to validate student documentation and convert qualified leads through a structured onboarding process.
Track and interpret government scheme notifications, prepare grant applications and program documents, and support liaison with government bodies and partners. Draft and review contracts and compliance policies, support DPDP Act compliance, maintain legal templates, and contribute to risk and governance reporting.
Assist in developing and maintaining software applications using Python and Zoho, and manage SQL databases to support data integrity and accessibility. Collaborate on troubleshooting, testing, deployment, documentation, and system performance improvements throughout the software development lifecycle.