Celerity Fiber LLC

Provide first-level monitoring and technical support for network services to ensure the stability of internet and Managed WiFi infrastructure. Responsibilities include monitoring alarms, performing initial troubleshooting, and managing incident tickets with appropriate escalations.

Manage post-submission U-Visa cases by preparing USCIS forms and organizing submission packages. Conduct client interviews and gather supporting evidence to ensure case accuracy and compliance.

Manage post-submission U-Visa cases by preparing USCIS forms and organizing submission packages. Conduct client interviews to gather evidence and maintain accurate documentation within case management systems.

The specialist conducts initial intake calls to identify eligibility for family-based immigration petitions and guides prospects toward legal representation. They are responsible for gathering documentation, maintaining CRM records, and meeting conversion goals for consultations and retainers.