Provide first-line customer support by phone and email, configure AlphaController to meet customer needs, and manage support cases. Analyze software dependencies and errors, manually test releases, and coordinate with integration partners and internal developers to resolve issues.
Provide first-line customer support by phone and email, manage cases, and configure AlphaController to meet each dealership’s needs. Analyze software issues and dependencies, manually test releases, and coordinate with integration partners and internal developers to resolve defects.
Provide first-level customer support by phone and email, configure AlphaController for customer needs, and manage support cases. Analyze software issues and dependencies, manually test releases, and coordinate with integration partners and internal developers to resolve interface problems.
You will lead a regional team of vehicle appraisers, ensuring quality standards and conducting field assessments yourself. You are responsible for team development, performance tracking via KPIs, and acting as the primary contact for customers.
You will own machine learning models from handoff through production, including packaging, deployment, and monitoring. Additionally, you will extend the shared platform and set engineering standards to ensure reliable and scalable model serving.
You will own the two-way synchronization service between Salesforce and the core platform while building new features and improving the existing codebase. Additionally, you will translate business requirements into scalable solutions and mentor team members while managing technical debt.
You will own the end-to-end backend development, including technology selection, architecture design, and feature implementation. Additionally, you will set code quality standards, mentor other engineers, and integrate AI-assisted development into the daily workflow.
