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CarMax

Remote Job Openings at CarMax (3)

Customer Service Consultant - Richmond (Remote)

United States $20.7 - $31.4 per hour 0-2 yrs exp Support

Respond to inbound sales leads and customer inquiries, understand customers’ vehicle needs, and recommend suitable vehicles from CarMax inventory. Guide customers through online and in-store purchasing, financing applications, appraisals, and delivery scheduling while meeting sales targets and supporting teammates.

Customer Service Consultant - Raleigh (Remote)

United States $20.7 - $31.4 per hour 0-2 yrs exp Support

Respond to inbound sales leads and customer inquiries, understand customers’ vehicle needs, and recommend suitable vehicles from CarMax inventory. Support customers throughout the buying process, including online sales, appraisals, financing applications, and delivery scheduling, while meeting sales targets and providing a seamless customer experience.