CarMax

Act as the link between at-home and in-store experiences by responding to sales leads and guiding customers through the car buying journey. Manage the process from initial inquiry and appraisal to finance applications and vehicle delivery.

Act as the primary link between customers' at-home and in-store experiences by responding to sales leads and guiding them through the car buying journey. Responsibilities include managing finance applications, scheduling deliveries, and achieving sales targets while maintaining high customer service standards.