CaptionCall by Sorenson

IT Service Management Administrator

CaptionCall by Sorenson · Full Time · 3 days ago

CaptionCall by Sorenson

🌎 United States 💵 $83100 - $138K per year ⭐ 5-10 yrs exp 💼 Software Development

The administrator manages the governance, configuration, and continuous improvement of the Ivanti Neurons for ITSM platform and other operational tools like PagerDuty and Jira. They lead ITIL process improvements and partner with Technology Operations teams to enhance service reliability and operational efficiency.

aws insurance medical azure communication jira operations leadership

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Senior Sign Language Specialist / *Canada Remote Only*

CaptionCall by Sorenson · Full Time · 10 days ago

CaptionCall by Sorenson

🌎 Canada ⭐ 2-5 yrs exp 💼 Others

Maintain and expand the ASL sign dictionary while annotating video content using advanced linguistic conventions. Partner with AI/ML engineering teams to ensure the linguistic accuracy of training data and text-to-sign avatar outputs.

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Sign Language Specialist / *Canada Remote Only*

CaptionCall by Sorenson · Full Time · 10 days ago

CaptionCall by Sorenson

🌎 Canada ⭐ 2-5 yrs exp 💼 Others

The specialist will transcribe and annotate ASL video content and validate AI-generated sign output for linguistic correctness. They will also help build the sign language dictionary and provide consultation to other internal teams.

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Customer Success Manager-Enterprise Services

CaptionCall by Sorenson · Full Time · 12 days ago

CaptionCall by Sorenson

🌎 United States 💵 $81800 - $136K per year ⭐ 5-10 yrs exp 💼 Sales

The Customer Success Manager serves as the primary post-sale contact for enterprise clients to ensure successful onboarding, adoption, and retention of accessibility and language services. They conduct regular business reviews and collaborate cross-functionally to optimize service delivery and drive account growth.

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District Field Manager (West Region) - Remote

CaptionCall by Sorenson · Full Time · 21 days ago

CaptionCall by Sorenson

🌎 United States 💵 $56000 - $93200 per year ⭐ 2-5 yrs exp 💼 Others

Oversee and support the installation and servicing of Sorenson products while managing a team of field trainers. Focus on customer acquisition, retention, and educating deaf and hard-of-hearing individuals on communication services.

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Installer/Trainer Part Time

CaptionCall by Sorenson · Full Time · 3 months ago

CaptionCall by Sorenson

🌎 United States 💵 $12.22 - $19.52 per hour ⭐ 0-2 yrs exp 💼 Teaching

The installer/trainer is responsible for installing and troubleshooting CaptionCall phones in customers' homes while providing training on device features. They also assist with lead generation and maintain accurate customer records and equipment inventory.

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