CaptionCall by Sorenson

The Customer Success Manager serves as the primary post-sale contact for enterprise clients to ensure successful onboarding, adoption, and retention of accessibility and language services. They conduct regular business reviews and collaborate cross-functionally to optimize service delivery and drive account growth.

The installer/trainer is responsible for installing and troubleshooting CaptionCall phones in customers' homes while providing training on device features. They also assist with lead generation and maintain accurate customer records and equipment inventory.

The primary duty is to effectively interpret between American Sign Language (ASL) and spoken English for Video Relay Service communications. This requires maintaining compliance with all relevant regulations, standards, and policies while accurately completing assigned tasks.

The primary responsibility is to effectively interpret between American Sign Language (ASL) and spoken English for Video Relay Service communications, while maintaining compliance with all relevant regulations and company standards. This includes accurately completing assigned duties, adapting to a flexible schedule to meet VRS industry demands, and enhancing interpreting skills through continued education.

Interpreters are responsible for effectively interpreting between American Sign Language (ASL) and spoken English while maintaining compliance with all relevant standards, regulations, and policies. Essential duties include accurately completing assigned tasks promptly and maintaining a flexible work schedule to meet the demands of the VRS industry.

The primary responsibility is to effectively interpret between American Sign Language (ASL) and spoken English while maintaining compliance with all relevant national, state, and local licensure, certification requirements, Sorenson standards, FCC regulations, and the RID Code of Professional Conduct. Interpreters must also accurately complete assigned tasks promptly, maintain a flexible schedule to meet VRS industry demands, and enhance skills through continued education.

The primary duty is to effectively interpret between American Sign Language (ASL) and spoken English for Video Relay Service users, while maintaining compliance with all relevant standards, regulations, and policies. Interpreters must also accurately complete assigned tasks and paperwork promptly within approved guidelines.

The primary responsibility is to effectively interpret between American Sign Language (ASL) and spoken English for Video Relay Services, while maintaining compliance with all relevant regulations and company policies. Interpreters must also demonstrate the ability to work effectively in a fast-paced, dynamic, and highly regulated environment and enhance their skills through continued education.