The Senior Proposal Writer leads the end-to-end development of high-impact, client-facing proposals and RFP/RFI responses to support revenue growth. They partner with cross-functional teams to shape win strategies, manage contractual documentation, and ensure compliance across all submissions.
The Customer Support Specialist will provide technical support for telecommunications solutions and manage client inquiries via phone, email, and chat. They are responsible for troubleshooting platform issues, documenting tickets, and collaborating with internal teams to ensure high-quality service delivery.
