Lead the end-to-end development of high-impact RFP/RFI responses and win strategies for CX, CCaaS, AI, and UCaaS markets. Manage contractual documents and ensure legal compliance across all client-facing proposals and agreements.
Lead the end-to-end development of high-impact proposals and win strategies for CX, CCaaS, and UCaaS markets. Manage contractual documents and ensure legal compliance across all client-facing submissions.
Deploy and integrate the Five9 Contact Center platform, including the creation of voice bots, chat bots, and omni-channel experiences. Act as a technical advisor to deliver quality CCaaS implementations and maintain technical documentation for the professional services organization.
