The Nurse Supervisor provides operational and clinical leadership for a team of remote nurses, managing day-to-day operations, staffing, and performance. They ensure compliance with clinical protocols and regulatory standards while supporting quality patient care through triage oversight and team development.
The Patient Care Representative handles inbound and outbound calls to schedule appointments and verify patient information while adhering to HIPAA regulations. They are responsible for documenting call activity accurately and maintaining high standards of customer service and performance metrics.
The Registered Nurse will manage inbound and outbound patient calls to provide clinical triage and support using established protocols. They will also assist with administrative tasks, medication refills, and Remote Patient Monitoring to ensure optimal patient care.
Manage assigned client relationships and lead onboarding and implementation activities to ensure successful service delivery. Act as the primary liaison between clients and internal departments while identifying opportunities for account growth and expansion.
Supports the onboarding and implementation of new client accounts by coordinating timelines, training logistics, and documentation. Works across departments to ensure a smooth transition of accounts into production.
The Client Account Manager will serve as the primary day-to-day account manager for a key GPO account, focusing on relationship management and account development. Responsibilities include maintaining communication with stakeholders, organizing account activity, and collaborating with internal teams.
