You will serve as the primary owner of the Sophia AI agent, responsible for configuring, tuning, and monitoring its performance to drive case deflection. This role involves designing prompts, establishing guardrails, and collaborating across departments to ensure high-quality customer support outcomes.
You will be responsible for acquiring and developing new customers within a specific geographic territory by positioning software solutions to address critical business challenges. This involves managing the full sales cycle, from identifying prospects and conducting product demonstrations to negotiating and closing deals.
You will design, build, and maintain automated deployment and release pipelines to facilitate safe and efficient software delivery. Additionally, you will modernize infrastructure, containerize environments, and collaborate with engineering teams to remove friction from the development lifecycle.
The Project Manager leads the planning, execution, and closure of complex, large-scale SaaS implementation projects while serving as the primary point of contact for clients. They are responsible for managing project scope, timelines, budgets, and risks to ensure successful delivery and high customer satisfaction.
The Senior Strategic Consultant is responsible for executing, refining, and managing end-to-end solution implementations within the staffing industry. This role involves leading business process mapping, configuring technical solutions, and driving user adoption through effective change management strategies.
The National Account Manager is responsible for managing and growing an existing book of business by building C-Level relationships and identifying client goals. They will develop and execute territory plans to maximize retention, contract upgrades, and product sales while working cross-functionally to optimize client success.
The Principal IT Security Project Manager leads complex, enterprise-wide cybersecurity initiatives and manages strategic security programs from planning to completion. This role involves directing cross-functional security projects, managing project risks, and ensuring compliance with regulatory standards.
