The role focuses on analyzing business processes and technical data to identify root cause issues and operational trends for the Service team. It also involves designing and implementing technical training curricula and maintaining process documentation to improve efficiency.
Budderfly
6 Remote Job Openings at Budderfly
Lead customer communications and drive project milestone updates for energy-saving installations across various technical solutions. Coordinate between sales, operations, and third-party contractors to ensure positive customer experiences and project completion.
The role focuses on hunting for new business opportunities through phone and email outreach to identify and qualify leads. The representative will collaborate with marketing and account executives to convert prospects into qualified appointments.
The associate is responsible for managing the end-to-end customer experience for technical service issues and acting as a liaison between management and customers. They will proactively communicate ticket statuses and ensure high levels of customer satisfaction through phone, email, and chat.
The Account Executive is responsible for generating new business and managing complex sales cycles from initial engagement to contract execution. This includes targeting strategic accounts, articulating the company's value proposition, and partnering with internal teams to deliver energy efficiency solutions.
MEP Technical Support Associate , HVAC, Plumbing, Electrical
Budderfly
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Full Time
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9 months ago
Budderfly
The MEP Technical Support Associate will diagnose and troubleshoot Budderfly’s MEP technology, systems, and equipment while supporting installation crews remotely. They will ensure consistent installation quality and maintain thorough logs of issues while communicating effectively with customers and contractors.
