The Communications Manager will own the company's voice across press, social media, and internal channels while managing PR agency relationships. They will also be responsible for executive thought leadership, drafting company announcements, and building an authentic presence in relevant online communities.
The Technical Support Engineer will own the resolution of complex technical issues for enterprise customers, serving as the primary point of accountability. They will also contribute to a culture of continuous improvement by advocating for AI-assisted workflows and documenting root-cause explanations.
Manage and grow relationships with strategic enterprise customers to maximize adoption and drive upsell and expansion opportunities. Act as a trusted advisor to cybersecurity leaders while collaborating with internal teams to ensure measurable business value and high revenue retention.
