Build and maintain network capacity forecast models to guide investment and support clinician recruitment and retention. Partner with cross-functional teams to design experiments, analyze performance metrics, and present actionable insights to leadership.
The Care Support Representative manages daily interactions with providers and partners via phone, email, and chat to resolve non-clinical service inquiries. They are responsible for triaging issues, providing accurate information, and ensuring all requests are handled efficiently.
Manage provider credentialing and enrollment throughout the provider lifecycle, including applications, primary source verification, payer enrollment, roster updates, and provider communications. Maintain accurate records and compliance documentation, support billing and claim-denial issues, and assist other credentialing team members.
Lead technical development for Enterprise systems covering eligibility, claims, billing, and payer integrations. Partner with Product and Operations teams to transform complex healthcare regulations into reliable, maintainable software.
