Senior Data Analyst, Network Optimization

What you’ll do in this role:

• Build and maintain the forecast model for network capacity vs. patient demand across all 50 state markets and multiple clinical care programs, and use it to guide where and when we invest in supply
• Partner with Network Ops and Clinical Talent to deliver measurement and insights that support clinician recruitment and onboarding and strengthen retention
• Develop frameworks to measure the impact of clinical quality, therapeutic alliance, and patient panel balance at both the clinician and market level
• Partner with Product and Engineering to design and run experiments on patient scheduling experiences and clinician-facing product features
• Serve as the primary analytics partner for the Network POD, explaining the drivers behind changes in performance metrics, tying them to OKRs, clinical, and financial outcomes, and presenting insights and experiment results to leadership
• Join a Data team building AI-powered analytics infrastructure that governs metric reliability and unlocks deeper analysis, including developing and documenting the data models behind KPI reporting and agentic analytics
• Solve ambiguous problems creatively with systematic, scalable solutions

Requirements:

• 8+ years of analytics experience, with a Master's degree or equivalent practical experience
• Expert-level SQL and data modeling in a cloud data warehouse (ex: BigQuery/GCP), with a track record of writing clean, performant, well-documented code
• Hands-on experience developing and scaling a dbt project, including testing, documentation, and governed metric definitions
• Strong forecasting and econometric modeling skills, ideally paired with operations research methods (capacity planning, supply-demand optimization, resource allocation)
• Experience designing, running, and interpreting A/B tests and other experiments, including knowing when a clean experiment isn't possible and what to do instead
• Proficiency with data visualization tools (ex: Tableau) to build dashboards and tell clear stories with data
• Fluency with AI tools and MCPs, and a habit of using them to accelerate everything from data exploration to insight generation
• Ability to turn complex analyses into clear business recommendations, with excellent written and verbal communication for audiences ranging from engineers to executives
• A self-starter mindset: you're comfortable with ambiguity, set your own priorities, and thrive in a fast-moving startup environment

Preferred:

• Experience in the healthcare industry
• Experience in an interdisciplinary/cross-functional field
• Startup experience

Benefits:

• A competitive salary
• Stock options/equity
• Fully paid for comprehensive health care (medical, dental, vision)
• Pet Insurance 
• Life Insurance & Short / Long Term Disability 
• 401k Plan 
• Unlimited PTO and sick leave
• Parental Leave 
• 100% Remote work
• Additional memberships and perks

Final offer amounts are determined by multiple factors including geographic location as well as candidate experience and expertise. If you have questions on compensation bands, please ask your recruiter.

Brightside Health is committed to equal employment opportunities for all team members. Every decision we make regarding employment is solely based on merit, competence, and performance. We are committed to building a team that represents a variety of backgrounds, perspectives, and skills. We realize the full promise of diversity and want you to bring your whole self to work every single day.

Research shows that minority groups typically apply only if they meet 100% of the criteria listed. At Brightside, we are dedicated to fair play and encourage women, people of color, and LGBTQ+ job seekers to apply for positions even if they don’t check every box for the role.