Manage client renewals, retention, and net retention targets while serving as the primary trusted advisor for technology-focused brands. Drive feature adoption and customer advocacy through strategic success plans and regular executive business reviews.
Braze
2 Remote Job Openings at Braze
Manage a portfolio of SMB growth customers to maximize technology value and achieve upsell and renewal targets. Collaborate across departments to drive feature adoption and transition clients from pre-sales to ongoing service usage.