Design, build, and maintain the web applications and APIs that underpin the platform, focusing on authentication and security. Collaborate with enterprise clients' technical teams to understand requirements and ensure the platform meets high security and data protection standards.
Design, build, and ship features across the full stack for AI-powered products while collaborating with clients to understand their needs. You will own the technical design of complex system components and contribute to engineering team practices.
You will lead and grow an engineering team while remaining hands-on with product development and technical architecture. You will also drive software delivery strategy, mentor engineers, and collaborate with product teams to meet client needs.
Provide 24/7 concierge-style technical support to global clients by diagnosing and resolving software queries via phone and email. Act as the primary point of contact during overnight shifts, escalating complex issues to engineering or customer success teams as necessary.
