The Inside Sales Representative will drive revenue growth by managing the full sales cycle for referral partners, from initial contact to onboarding and activation. They will serve as a trusted advisor to merchants, coordinating with internal teams to ensure successful account implementation and long-term relationship value.
The Customer Success Manager is responsible for managing a portfolio of strategic clients by driving product adoption, onboarding, and ongoing value realization. They collaborate with account executives to execute renewals and upsells while acting as a primary point of contact for client needs and feedback.