Manage a personal queue of escalated customer cases related to major appliance deliveries while investigating and documenting damage or defect concerns. Act as a liaison between customers, delivery carriers, and internal teams to ensure timely resolution and professional service.
The Strategic Account Manager will advise clients on technology solutions, achieve sales goals, and maintain strong stakeholder relationships. They will also actively seek new business opportunities and collaborate with vendor partners to deliver optimal AV and IT solutions.
The Digital Marketing Specialist will plan, execute, and optimize multi-channel digital marketing campaigns to drive business outcomes. They will also monitor performance data, collaborate with cross-functional teams, and provide actionable insights to improve campaign effectiveness.
Design and implement scalable self-service capabilities to improve developer experience and operational workflows. Collaborate with cross-functional teams to maintain platform reliability, security, and performance while providing technical support.
