The Agent Recruiting Specialist is responsible for vetting sourced leads, conducting introductory calls, and managing the sales pipeline to qualify potential freight agents. They will also perform multi-channel outreach, handle objections, and either hand off qualified opportunities to recruiters or close deals personally.
The Senior Sales Commission Analyst is responsible for calculating, processing, and validating commission and incentive payments for both W-2 employees and 1099 independent agents. They also manage system data integrity, perform reconciliations, and act as the primary point of contact for commission-related inquiries.
The Agent Success Associate serves as the primary point of contact for the agent network, managing onboarding, training, and day-to-day relationship support. They act as a liaison between agents and internal departments to ensure operational success and growth within the platform.
This role involves supporting Account Managers by maintaining business relationships, negotiating rates and schedules, and implementing cost-saving innovations. Responsibilities also include providing data to carriers and collaborating with them to ensure outstanding customer service.
