Arlo Technologies

The Director of Strategic Accounts is responsible for owning the full partnership lifecycle and revenue outcomes for Arlo's most significant commercial accounts. This includes building scalable governance models and aligning cross-functional teams to deliver complex, multi-year partner commitments.

Own the end-to-end customer engagement strategy across onboarding, activation, renewal, and reactivation. Design and optimize multi-channel automated journeys using email, SMS, push, and in-app messaging to drive retention and LTV.

The manager will lead global regulatory approval strategies and manage compliance across EMC, Product Safety, and Wireless/RF for new and sustaining products. They are responsible for owning certification timelines, budgets, and maintaining audit-ready compliance documentation.

The Senior Manager will lead the development and execution of subscription-led growth initiatives to drive customer acquisition and long-term retention. They will partner with cross-functional teams to craft compelling value propositions and optimize demand generation campaigns across the entire customer journey.