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Alphanumeric Systems

Remote Job Openings at Alphanumeric Systems (16)

Customer Support Specialist (English + German as mandatory) - Full Time remote - Based in Portugal

Portugal €23000 - €27625 per year 2-5 yrs exp Support

The specialist will provide personalized customer support for commercial, temperature, and storage inquiries while identifying and documenting potential adverse events and product quality complaints. They will also triage medical information inquiries and assist healthcare providers and patients with ordering and logistics.

Customer Support Specialist (English + German as mandatory) - Full Time remote - Based in Spain

Spain €32500 per year 2-5 yrs exp Support

The specialist will provide personalized customer support to patients and healthcare providers, handling inquiries related to commercial, logistics, and product quality matters. They are also responsible for documenting case notes in the CRM and triaging medical information or adverse event reports to the appropriate departments.

Scientific Director (SERM & Clinical Safety & Pharmacovigilance) - Remote - Based in Portugal

Portugal 10+ yrs exp Healthcare

The Scientific Director will lead safety review and risk management activities while providing scientific leadership for product safety across clinical and post-marketing programs. They are responsible for supporting global regulatory submissions and collaborating with cross-functional teams to ensure compliant safety strategies.

Scientific Director (SERM & Clinical Safety & Pharmacovigilance) - Remote - Based in Poland

Poland 10+ yrs exp Healthcare

The Scientific Director will lead safety review and risk management activities while providing scientific leadership for product safety across clinical and post-marketing programs. They will also manage regulatory submissions, respond to health authority requests, and collaborate with cross-functional teams to ensure compliant safety strategies.

Bilingual Customer Service Specialist (English/French) - Remote based in Portugal

Portugal €21000 - €24000 per year 2-5 yrs exp Support

The specialist provides customer support for pharmaceutical products by responding to inquiries via phone, chat, and email while maintaining high quality and compliance standards. They are responsible for documenting case notes in the CRM and identifying potential adverse events or product quality complaints for reporting.

Associate Medical Director (SERM & Clinical Safety & Pharmacovigilance) - Remote - Based in Brazil

Brazil 10+ yrs exp Healthcare

The Associate Medical Director will provide medical leadership for safety evaluation, benefit-risk assessment, and risk management of products in clinical development and post-marketing. They will also contribute to regulatory submissions, health authority interactions, and cross-functional safety governance.

Associate Scientific Director (SERM & Clinical Safety & Pharmacovigilance) - Remote - Based in Brazil

Brazil 10+ yrs exp Healthcare

The Associate Scientific Director will provide scientific leadership in product safety evaluation, benefit-risk management, and pharmacovigilance activities. They will also support global regulatory submissions and collaborate with cross-functional teams to ensure compliant safety strategies.

Medical Director (SERM & Clinical Safety & Pharmacovigilance) - Remote - Based in Poland

Poland 625K per year 10+ yrs exp Healthcare

The Medical Director will lead safety evaluation and benefit-risk assessments for products throughout their development and post-marketing lifecycle. They will also manage regulatory interactions, prepare responses to health authority requests, and provide medical leadership in cross-functional safety governance.

Medical Director (SERM & Clinical Safety & Pharmacovigilance) - Remote - Based in Portugal

Portugal €120K per year 10+ yrs exp Healthcare

The Medical Director will lead safety evaluation and benefit-risk assessments for products throughout clinical development and post-marketing. They will also manage regulatory submissions and provide medical leadership in cross-functional safety governance discussions.

Medical Director (SERM & Clinical Safety & Pharmacovigilance) - Remote - Based in Brazil

Brazil 10+ yrs exp Healthcare

The Medical Director will lead safety evaluation and benefit-risk assessments for products throughout their development and post-marketing lifecycle. They will also manage regulatory interactions, prepare responses to health authority requests, and provide medical leadership in cross-functional safety governance.

Scientific Director (SERM & Clinical Safety & Pharmacovigilance) - Remote - Based in Brazil

Brazil 10+ yrs exp Healthcare

The Scientific Director will lead safety review and risk management activities while providing scientific leadership for global clinical development and post-marketing programs. They are responsible for evaluating safety data, supporting regulatory submissions, and collaborating with cross-functional teams to ensure compliant safety strategies.

Bilingual Customer Care Specialist for Pharmaceuticals (English/French) - Full-time Permanent (remote in Canada)

Canada 45000 per year 2-5 yrs exp Support

The specialist will provide support to patients and healthcare professionals regarding pharmaceutical products while documenting inquiries and reporting adverse events. They are responsible for maintaining high standards of quality and compliance across inbound calls, chats, and emails.

Spécialiste bilingue du service client secteur pharmaceutique (anglais/français) - CDI à temps plein (télétravail au Canada)

Canada 45000 per year 2-5 yrs exp Others

Provide professional and empathetic support to patients and healthcare professionals regarding pharmaceutical products via phone, chat, and email. Document and report potential adverse events and product quality complaints while maintaining high standards of compliance.

English (speaking) Customer Care Specialist - Remote (based in the Philippines) - Permanent

Philippines 2-5 yrs exp Support

The specialist will provide empathetic support to patients and healthcare professionals regarding pharmaceutical products while documenting inquiries in a CRM. They are responsible for identifying and reporting potential adverse events and product quality complaints to ensure compliance and safety.