AIS Insurance Specialists

Provide high-quality customer service via inbound and outbound calls to maintain and service Private Passenger Automobile, Homeowner, and Commercial policies. Handle policy inquiries, process payments, and collaborate with underwriters to resolve complex policy issues.

Quote and sell insurance products across all 50 states by handling inbound leads and assessing customer needs. Deliver a high-quality consultative experience to recommend the best price and coverage combinations.

The specialist will handle incoming customer calls to service existing accounts and provide insurance quotes for various products across all 50 states. They are responsible for researching policy inquiries, explaining coverage, and meeting productivity and customer satisfaction objectives.

Support sales representatives by guiding prospective customers through the insurance purchase process from initial quote to binding coverage. Handle new business inquiries, complete applications, and educate clients on coverage options and policy features.