You will manage the customer onboarding process from sales handoff to go-live, ensuring all technical and administrative requirements are met. Additionally, you will serve as the primary point of contact for customer inquiries, dispatch event communications, and ongoing site health monitoring.
Lead field deployments from site survey and contractor coordination to final go-live and testing. Maintain site health by troubleshooting hardware, connectivity, and wiring issues while managing relationships with customers and utility providers.
Design and execute comprehensive end-to-end test strategies across cloud backend, IoT devices, embedded firmware, and customer applications. Build automated test suites integrated into CI/CD pipelines to ensure the reliability of critical energy infrastructure.
Manage the end-to-end lifecycle of wholesale energy market participation, including registration, dispatch operations, and settlement. Build data infrastructure and dashboards to analyze asset performance and maximize value for distributed generation.
