Advanced Services Inc.

Resolve escalated customer service issues in English and Spanish by advocating with internal departments for satisfactory resolutions. Manage the end-to-end case process including data capture, customer follow-up via multiple channels, and final satisfaction reviews.

Resolve escalated customer service issues by advocating for consumers across internal departments to find satisfactory resolutions. Manage cases through phone, email, and text while coordinating with stakeholders like technicians and dispatchers.