Design and modernize telephony infrastructure and build call handling systems for inbound and outbound traffic. Integrate with global telecom providers and develop solutions for AI platform integration while ensuring reliability and scaling.
Acclaim
11 Remote Job Openings at Acclaim
Analyze client business processes and conversation transcripts to design scripts and prompts for AI agents. Develop training datasets and apply quality assessment methodologies to refine agent performance.
Analyze business processes and conversation transcripts to design scripts and prompts for AI agents. Develop training data sets and apply methodologies to assess and refine AI performance.
The DevSecOps Engineer will own the implementation of security and compliance processes, including SOC 2 and ISO 27001, and will develop and maintain security policies and procedures. They will also drive SDLC security and own vulnerability management while improving security observability across production platforms.
Ensure the reliability, observability, and performance of high-load AI platform services across cloud and on-prem environments. Establish monitoring systems, manage incidents, and collaborate with developers to optimize infrastructure and scaling.
Own and steward the platform's gRPC and OpenAPI contracts to ensure seamless integration between services. Produce detailed end-to-end feature specifications and act as the final arbiter on architectural and integration decisions.
Develop and maintain end-to-end automated tests and improve the internal test automation framework. Take ownership of the Go SDK and automate all testing processes, including load and health checks, into CI/CD pipelines.
Software Development Engineer in Test / Senior Go Developer
Acclaim
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Full Time
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20 days ago
Acclaim
Develop and maintain end-to-end automated tests and improve the internal Go-based test automation framework. Automate load testing, validation pipelines, and maintain the Go SDK to eliminate manual QA work.
Design and modernize telephony infrastructure while integrating with global telecom providers. Build call handling systems from scratch and develop integration solutions with AI platforms to ensure reliability and scalability.
Design and modernize telephony infrastructure while integrating with global telecom providers. Build call handling systems from scratch and develop integration solutions with AI platforms.
Lead operational execution, client deployment, and regulatory coordination for the Overtime.ai platform. Establish scalable processes and playbooks to ensure compliance and efficiency in regulated receivables environments.
