The representative will handle customer inquiries and complaints across various channels while documenting interactions in the CRM. They are responsible for maintaining product knowledge and increasing customer retention through effective problem-solving.
The representative will handle customer inquiries and complaints via phone, social media, live chat, and email. They are also responsible for documenting customer records and maintaining a knowledge base of products and services.
The representative will handle customer inquiries and complaints while documenting interactions in customer records. They are also responsible for maintaining a knowledge base and increasing customer retention through effective problem-solving.
