Collect and review critical documentation from caregivers and families to ensure compliance with healthcare regulations. Manage a high volume of daily inbound and outbound calls to guide families through the onboarding and credentialing process.
Abby Care
14 Remote Job Openings at Abby Care
The role focuses on auditing clinical documentation and EVV records to ensure accuracy and compliance before submitting claims for reimbursement. It involves collaborating with clinical and operations teams to resolve billing blockers and minimize claim denials.
Act as the first point of contact for caregivers to guide them through the intake process and build trust. Manage high-volume inbound and outbound calls while documenting all interactions in Salesforce to ensure a seamless onboarding experience.
Collect, review, and track required insurance documentation from families and healthcare providers to facilitate the approval process. Manage a high volume of daily inbound and outbound calls while ensuring compliance with Medicaid, Medicare, and state regulations.
Lead and coach a team of Care Operations Associates to ensure operational excellence and high-quality family care experiences. Identify workflow inefficiencies and implement scalable process improvements to drive team performance and accountability.
Responsible for preparing and submitting accurate medical claims to insurance and government payers to ensure timely reimbursement for home health services. The role involves managing accounts receivable, resolving claim denials, and maintaining compliance with healthcare regulations.
Establish and lead revenue cycle operations for new markets in Georgia and New Jersey, including creating SOPs and researching payer requirements. Transition from an individual contributor to a leadership role overseeing billing specialists and offshore teams.
The Intake Nurse acts as the clinical gatekeeper by evaluating new referrals and medical records to ensure patients meet eligibility requirements for admission. They collaborate with multidisciplinary teams to coordinate the start of care and ensure compliance with payer and state regulations.
Manage the end-to-end caregiver journey from onboarding and training to ongoing daily support and documentation. Serve as the primary point of contact for families to coordinate care logistics and resolve concerns.
Serve as the primary point of contact for families via phone, text, and email to provide empathetic support. Coordinate parent requests and feedback with the internal care team while maintaining accurate documentation.
The Regional Compliance Manager oversees compliance for a cluster of states, localizing enterprise policies and ensuring survey readiness for licensure and audits. They serve as the primary compliance partner for state operations leaders and monitor the regulatory landscape to implement actionable changes.
Collect, review, and track required insurance documentation from families and healthcare providers to facilitate the approval process. Manage a high volume of daily inbound and outbound calls while ensuring compliance with Medicaid, Medicare, and state regulations.
Manage a portfolio of families by guiding them through onboarding, training, and care milestones. Resolve complex family concerns and coordinate with internal clinical and operations teams to improve the care journey.
The specialist will manage the full device lifecycle for 600 endpoints and lead the implementation of JAMF and Okta. They will also serve as the primary point of contact for Level 1 and 2 technical support and automate onboarding/offboarding workflows.
