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KEY RESPONSIBILITIES
● System Administration: Serve as the primary Yardi administrator for user access, security, permissions, configuration, maintenance, and troubleshooting.
● Integration Monitoring: Monitor integrations and transactional data flows to ensure information moves accurately and timely between Yardi and connected platforms.
● Issue Resolution and Root-Cause Analysis: Identify, investigate, and resolve data discrepancies, integration failures, and system errors through root-cause analysis, corrective action, and ongoing monitoring.
● Data Audits and Validation: Perform data audits, validations, and manual corrections when necessary, and coordinate sustainable solutions to prevent recurrence.
● System Configuration and Process Improvement: Configure and enhance system settings, workflows, and business processes to support operational objectives, internal controls, compliance, and accurate financial reporting.
● Reporting and Documentation: Develop and maintain custom Yardi reports, system documentation, configuration records, process workflows, and support logs.
● Cross-Functional Collaboration: Partner with cross-functional stakeholders to prioritize enhancements, resolve technical issues, and coordinate upgrades, implementations, and module expansion.
● User Support and Training: Provide responsive user support and develop training materials and sessions that strengthen adoption, consistency, and effective use of Yardi capabilities.
Requirements
● Bachelor’s degree in Accounting, Information Systems, Business Administration, or a related field, or equivalent experience.
● Minimum of two (2) years of experience administering Yardi Voyager, EHR, Senior Housing, CRM.
● Strong knowledge of accounting principles, financial processes, and data management practices.
● Demonstrated success diagnosing system, integration, and data-quality issues and coordinating resolution.
● Proficiency in system configuration, security administration, workflow setup, reporting, and user support.
PREFERRED QUALIFICATIONS
● Experience in senior living, healthcare, real estate, hospitality, or property management is preferred.
● Experience with Yardi implementations, upgrades, or module expansions is an advantage. ● Experience with integration tools, middleware, training development, and end-user education is an advantage.
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