Workflow & AI Agent Engineer - REMOTE - €45.000,00-€65.000,00 - (m/w/d)

You are a real workflow and ai agent crackhead. Eager to learn and grow in a fast-paced environment.

We are a real startup, not a playground. Bootstrapped and adding €100k ARR every week.

Our motto: Move fast, break things. Chatarmin to the moon.

We are built for e-commerce brands in the B2B SaaS space. High pace, high expectations, zero corporate nonsense. We're here to win and so should you be.

We are looking for a 2nd-Level Solution-Engineer who’s ready to take ownership from day one. You should thrive under pressure, work autonomously, and have a hands-on attitude. Think like an athlete: disciplined, self-motivated, and pushing through when it gets tough.

Aufgaben

• Deliver solutions for key accounting so our clients thrive and prosper.
• Own onboarding, support, product tickets - the full lifecycle.
• Directly solve client issues without waiting for others to jump in.
• You're working for our key accounting: Which are the strategic partners who help clients get the most out of Chatarmin to drive real, measurable success in their business.
• Get your hands dirty in operations and feedback loops to improve the product.

Qualifikation

• You have a good understanding of how API calls and webhooks work and can read and understand JSON and API documentation. In addition, you have practical experience in how to prompt LLMs correctly.
• You enjoy engaging directly with customers and take pride in resolving issues efficiently.
• High stress resistance: You don’t panic when things go sideways.
• Strong communication and organizational skills handling 10 projects at the same time is not a problem but sparking your curiousity and ambition.
• Self-managed, disciplined, proactive.
• Genuine interest in tech, startups, and building something meaningful.
• Preverably living in Vienna. Europe is a must.
• Fluency in both German and English (spoken and written) is mandatory.

Benefits

• Young, highly motivated team with zero ego.
• Speed over politics: If you have an idea, run with it.
• Direct impact on the company and the product.
• Real growth opportunities - we promote from within. This is a place to build your career.
• Earn what you’re worth: We offer good base pay + uncapped commissions. Your output defines your income.
• Coworking license and fitness license if you want + MacBook Pro with 24GB Ram etc. top top infrastructure.

Interview Process

1. Case Study for Head of Solutions & Personality Test
2. Interview OR Roleplay: 60 Minutes Case Study and/or Q&A
3. Test Day in the Vienna Office & Cultural Fit
4. Offer, Signing, Rampup and Go-Live.

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