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About Us:
Kilter Group is an innovative and growing financial services firm at the forefront of the industry. We provide comprehensive personal and business solutions along with financial, tax, fiduciary and investment advice to individuals, families, privately held businesses, family offices, and not-for-profit organizations.
Our clients come from diverse backgrounds, including entrepreneurs, public figures, creatives, and scientists. We collaborate with individuals and families who inspire us and share our impact-focused culture. As a nimble, next-generation firm, we challenge industry norms while delivering best-in-class strategic planning, education, and support to help clients reach their full financial potential.
If you are looking for a client-centered, growth-driven career in an environment that values innovation, professional development, and flexibility, we invite you to explore joining our team.
About The Role:
We are seeking a Client Service Executive, Team Lead to join our team in a role focused on strengthening the execution, accountability, and collaboration of the Client Service Executive team.
This is a client-facing role that combines direct client service responsibilities with oversight of day-to-day workflow coordination across the Client Service team. The focus of this position is to enhance operational consistency, improve communication across departments, and ensure that our clients receive an exceptional, high-touch experience aligned with Kilter Group’s standards.
As the Client Service Executive, Team Lead at Kilter Group, you will maintain your own client relationships while supporting the organization and execution of the Client Service team’s responsibilities. You will work closely with Client Service Executives, Private Wealth Planners, Advisors, and the Director of Operations & Compliance to ensure that client commitments are clearly defined, properly documented, and completed in a timely manner.
The client component of this role is intentionally structured to maintain engagement in real-time execution while ensuring workflow integrity, team accountability, and cross-department coordination. This role is accountable for ensuring task capture accuracy, completion velocity, and workflow transparency across all client tiers.
You will play an important role in reinforcing firm processes, strengthening CRM task management and documentation standards, identifying workflow gaps, and supporting the professional growth of the Client Service team. While this is not a formal managerial position, the role requires maturity, strong communication skills, and the ability to foster accountability and collaboration across teams.
This is an opportunity for an experienced wealth management professional who thrives in a structured yet collaborative environment, values ownership and precision, and wants to contribute meaningfully to the continued growth and operational excellence of a forward-thinking Registered Investment Advisor.
Requirements
What You Are Responsible For:
What You’ll Bring:
Preferred but Not Required:
Benefits
What You’ll Enjoy About Us:
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