VP, Enterprise Technology

Description

OVERVIEW

The Vice President, Enterprise Technology serves as the Bank's senior technology executive responsible for the architecture, engineering, implementation, operation, and lifecycle management of the Bank's enterprise banking platforms. This role is accountable for the stability, availability, resilience, and secure operation of the core banking, digital banking, payment systems, enterprise applications, and customer-facing services.

The Vice President provides executive leadership across banking, operations, technology, and information security. The role develops and maintains the architecture for the Bank’s core and ancillary platforms so that business processes, application integrations, data flows, access controls, and security requirements operate as a cohesive and supportable environment. This responsibility spans core banking and ancillary systems; branch and deposit operations; lending and credit platforms; ACH, wires, payments, and treasury services; accounting and general-ledger integration; identity, access, and application security; vendor platforms, APIs, interfaces, and file transfers; and the alignment of technology architecture with regulatory requirements.

The Vice President partners closely with the CISO to ensure banking platform technologies are implemented and operated in accordance with approved security policies, regulatory expectations, and the Bank's established risk appetite. The CISO provides independent governance, oversight, and risk management while the Vice President is responsible for the execution, operation, and technical delivery of banking technology services.

ESSENTIAL DUTIES AND RESPONSIBILITES include the following.

• Establish and oversee enterprise application and integration architecture across core banking, ancillary systems, vendor platforms, APIs, interfaces, and file transfers, ensuring that ownership, dependencies, data flows, access controls, recovery requirements, and regulatory obligations are documented and governed throughout the technology lifecycle.
• Lead the administration, support, strategic evolution, and lifecycle management of the Bank's core banking, digital payments, and enterprise banking platforms, ensuring stable, secure, and highly available production operations.
• Provide executive leadership for enterprise core banking conversion and modernization initiatives, including planning, implementation, testing, cutover, post-conversion stabilization, and coordination with business leaders, vendors, and project teams to ensure successful outcomes while minimizing operational risk.
• Partner with Information Security, IT Operations, application owners, and business stakeholders to coordinate vulnerability remediation, cybersecurity incident response, and other security-related operational activities.
• Establish and maintain strategic relationships with technology vendors and service providers to ensure operational excellence, service quality, successful project delivery, and effective contract performance.
• Develop, maintain, and enforce enterprise technology standards and operational procedures; maintain technical documentation and technology roadmaps; and establish governance practices that support secure, reliable, and resilient operations.
• Support internal audits, regulatory examinations, and third-party assessments by providing technical leadership, operational evidence, and remediation support while partnering with Risk, Compliance, Information Security, and business leadership to address identified findings.
• Perform other duties as assigned in support of enterprise banking technology operations and Bank objectives.

SUPERVISORY RESPONSIBILITIES

Provides leadership and oversight for assigned technology personnel and may direct managers, technical staff, cross-functional teams, vendors, consultants, and strategic partners in support of enterprise banking technology operations and project objectives. Supervisory responsibilities may include hiring, coaching, performance management, employee development, and succession planning, as applicable to the organizational structure.

Requirements

TECHNICAL AND REGULATORY QUALIFICATIONS

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.

• Extensive hands-on experience deploying, administering, and supporting Fiserv, Jack Henry, or FIS core banking platforms and associated digital payments solutions.
• Demonstrated experience leading enterprise-scale core banking implementations, upgrades, testing, conversions, or migrations in a regulated financial institution.
• Extensive experience with enterprise infrastructure technologies, including cloud computing, virtualization, networking, storage, identity services, disaster recovery, automation, and enterprise systems. 
• Proven experience leading enterprise banking technology modernization initiatives, large-scale infrastructure transformations, and core banking platform conversions. 
• Demonstrated success supporting regulatory examinations, technology audits, and remediation activities within highly regulated environments. 
• Strong knowledge of banking technology regulations and guidance, including OCC, FFIEC, GLBA, and applicable cybersecurity and operational resilience requirements. 
• Proven ability to develop strategic technology roadmaps while maintaining highly available, secure, and resilient production environments.

EDUCATION and/or EXPERIENCE

• Bachelor's degree in Information Technology, Computer Science, Information Systems, Engineering, or a related technical discipline, or an equivalent combination of education and relevant professional experience.
• 10+ years of progressive experience in enterprise technology, infrastructure engineering, or technology operations, including at least 7 years in technology leadership roles with progressively increasing scope and responsibility.
• Experience leading technology organizations within a regulated financial institution, preferably supporting mission-critical banking systems.
• Demonstrated experience with enterprise core banking platforms such as Fiserv, FIS, or Jack Henry.
• Experience successfully delivering large-scale technology initiatives, including platform implementations, system conversions, or major infrastructure transformations.
• Strong knowledge of enterprise infrastructure technologies, including cloud computing, virtualization, networking, storage, identity services, and disaster recovery.
• Working knowledge of banking regulatory expectations, including OCC, FFIEC, GLBA, and operational resilience requirements.
• Proven ability to build effective partnerships with executive leadership, business stakeholders, technology vendors, regulators, and auditors.
• Excellent leadership, communication, strategic planning, and organizational skills.

PREFERRED COMPETENCIES

• Strategic technology planning and execution
• Enterprise architecture and infrastructure engineering
• Core banking platform expertise
• Technology modernization and digital transformation
• Operational resilience and disaster recovery
• Executive communication and stakeholder management
• Regulatory engagement and audit support
• Vendor and contract management
• Cross-functional leadership and influence
• Technology governance and operational excellence

PHYSICAL DEMANDS

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential function of this job. Reasonable accommodations may be made to enable Individuals with disabilities to perform the essential functions. 

Travel: Travel to client offices, prospects, branches, and industry events.

While performing the duties of this Job, the employee is regularly required to sit; use hands to finger, handle, or feel and talk or hear. The employee is frequently required to reach with hands and arms. The employee is occasionally required to stand; walk and stoop, kneel, crouch, or crawl. The employee must occasionally lift and/or move up to 20 pounds. Specific vision abilities required by this job include close vision, color vision and ability to adjust focus.

WORK ENVIRONMENT

While performing the duties of this Job, the employee is occasionally exposed to outside weather conditions. The noise level in the work environment is usually moderate.

EQUAL EMPLOYMENT OPPORTUNITY

Patriot Bank is an Equal Opportunity Employer and does not discriminate based on race, color, religion, sex, gender identity or expression, sexual orientation, national origin, ancestry, age, disability, medical condition, genetic information, marital status, veteran status, or any other protected status under federal, state, or local law.

This job description indicates the general nature and level of work expected of the incumbent. It is not designed to cover or contain a comprehensive list of activities, duties or responsibilities required of the incumbent. Incumbents may be asked to perform other duties as required.