V101 - Real Estate & Property Service Support

Job Duck is hiring a virtual

V101 - Real Estate & Property Service Support

Job Duck is a virtual staffing company that matches candidates to work from home for a single U.S.-based business, in most cases a law firm.

Job Description:

Summary:

We are seeking a highly organized and proactive Real Estate & Property Service Support to manage communication and logistics between residents, vendors, and our internal team. This role is essential for ensuring maintenance requests are handled efficiently from start to finish tracking progress, following up, and maintaining accurate systems. Support the leadership team in managing daily operations, vendor communications, and property-related administrative tasks. Join a company committed to exceptional service, transparency, and community support, and help create a seamless experience for residents and clients alike.

Monthly Compensation:
$1,060 to $1,150 USD
 
Responsibilities include, but are not limited to:

• Review and respond to incoming emails, texts, and voicemails from tenants, vendors, and team members
• Prioritize, update, and follow up on open work orders and maintenance requests
• Communicate with tenants to confirm service completion or gather additional details
• Contact vendors or service providers for updates, estimates, or scheduling needs
• Assign new work orders based on inspections and ZInspector reports
• Assign service providers and skill categories to each work order
• Schedule and update maintenance activities in RentVine for internal reporting
• Maintain clear records and consistent communication across all platforms
• Prepare weekly maintenance reports for internal review
 
Key Skills, Traits, and Values:

• Strong organization and time management skills in a fast-paced environment
• Professional verbal and written communication; client and vendor-facing demeanor
• Tech-savvy, familiar with CRM systems, Microsoft Office, and digital tools
• Familiarity with real estate terminology and transaction processes is a plus
• Discretion and confidentiality when managing sensitive information
 
Requirements:

• 2+ years supporting property management, real estate, or professional services teams
• Experience with remote office operations and digital document management
• Fluency in spoken and written English and Spanish (preferred)
• Proven ability to manage multiple tasks efficiently and accurately
 
Software:

• Vendoroo: For work order management, approvals, and scheduling
• RentVine: For property and maintenance tracking
• ZInspector: For inspections and maintenance follow-up
 
Location & Timezone
• EST – U.S.
 

Work Shift:

9:00 AM - 6:00 PM [EST][EDT] (United States of America)

Languages:

English, Spanish

We believe that Every Great Person Deserves a Great Job. This position is home-based, allowing you to work from the comfort of your own home. So, take the first step and apply now! 

Our application process involves multiple stages, and submitting your application is just the beginning. Every candidate needs to successfully pass each stage to become part of our team.

Please keep an eye on your email and WhatsApp for the next steps, as we'll assign someone to guide you through the application process. Be sure to check your spam folder as well.