UM/UR & CDI Lead (RN)

Essential Job Functions

· Conduct medical necessity, admission, continued-stay, and patient status reviews using InterQual criteria, Medicare guidelines, and applicable payer policies.

· Evaluate clinical documentation, identify medical necessity gaps, and coordinate timely payer authorizations and physician escalations.

· Develop, implement, and standardize UM/UR workflows, best practices, and escalation processes to improve operational efficiency and regulatory compliance.

· Provide leadership, training, and mentorship to hospital Care Coordination/UR staff, promoting consistent review practices and effective interdisciplinary collaboration.

· Collaborate with physicians, case management, and hospital leadership to optimize utilization management, patient status accuracy, and length of stay.

· Monitor program performance, establish key performance indicators (KPIs), and develop utilization and length-of-stay reports to identify improvement opportunities.

· Support the development of early medical necessity review processes, including emergency department and admission workflows.

· Provide supplemental CDI support, including concurrent reviews, identification of documentation opportunities, compliant provider queries, and CDI cross-coverage as operationally needed.

Key Success Indicators/Attributes:

· Strong clinical judgment, critical thinking, and problem-solving skills.

· Ability to prioritize and multi-task in a multifaceted environment.

· Effective leadership, mentoring, and interdisciplinary communication skills.

· Demonstrate strong organizational skills and be detail oriented.

· Demonstrate ability to self-motivate, set goals, and meet deadlines.

· Demonstrate mentoring and interpersonal skills.

· Demonstrate excellent presentation, verbal, and written communication skills.

· Ability to develop and maintain relationships with key business partners by building personal credibility and trust.

· Maintains courteous and professional working relationships with employees at all levels of the organization.

· Demonstrate successful leadership skills with the use of critical thinking, problem solving, and deductive reasoning required.

· Specialized training in advanced computer skills with proficiency in Microsoft Word, Excel, Power Point, and Outlook e-mail required

· Additional training in Access database management, Medicare Part A and B programs, DRG assignment, and knowledge of MCC/CC preferred

Work Environment

This job operates in a remote home office environment. This role routinely uses standard office equipment such as computers and phones.

Physical Demands

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.

While performing the duties of this job, the employee is occasionally required to stand; walk; sit; use hands to finger, handle, or feel objects, tools, or controls; reach with hands and arms; climb stairs; balance; stoop, kneel, crouch or crawl; and talk or hear. The employee must occasionally lift or move up to 25 pounds. Specific vision abilities required by the job include close vision, distance vision, peripheral vision, depth perception and the ability to adjust focus.

Position Type/Expected Hours of Work

This is a full-time position. Days and hours of work are generally Monday through Friday, 8:00 a.m. to 5 p.m. This position occasionally requires long hours and weekend work.

Travel

Minimal travel required; up to 5%

Required Education and Experience

· Bachelor’s degree in nursing (BSN) or a healthcare related field.

· Active, unrestricted Registered Nurse (RN) license.

· 3-5 years of hospital-based Utilization Review/Utilization Management or care management experience, including medical necessity and patient status review.

· Working knowledge of InterQual criteria, Medicare regulations, medical necessity requirements, and inpatient versus observation status.

· Demonstrated experience mentoring staff, coordinating workflows, or leading process improvement.

· Deep understanding of Medicare Part A and B, DRG assignment, and MCC/CC impact.

Preferred Education and Experience

· Five or more years of hospital-based utilization management or utilization review experience.

· Previous UM/UR leadership, supervisory, or program development experience.

· CCM (Certified Case Manager) or ACM-RN certification.

· Experience using Epic and utilization review work queues.

· Clinical Documentation Integrity experience, including concurrent reviews and provider queries.

· CCDS or CDIP certification.

Additional Eligibility Qualifications

None required

Security Access Requirements

In addition to the specific security access required by the employee’s client engagement, the employee will have access to the Omega systems set forth in "Standard Field Employee” profile.

· Microsoft Office: E1 Level Access

· ADP: Standard Employee Level Access

· Oracle: Standard Level Access

Equal Employment Opportunity:

Omega Healthcare is an Equal Employment Opportunity employer. All qualified applicants will receive consideration for employment without regard to their race, color, religion, national origin, gender, age, sexual orientation, gender identity or expression, marital status, mental or physical disability, protected veteran status, and genetic information, or any other basis protected by applicable law. Omega Healthcare also prohibits harassment of applicants or employees based on any of these protected categories.

Omega Healthcare makes reasonable accommodations when needed for applicants and candidates with disabilities or religious observances. If reasonable accommodation is needed to participate in the job application, interview, or any other part of the hiring process, please contact Human Resources at employeerelationsus@omegahms.com

Other Duties

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice. Employee may perform other duties as assigned.

Founded in 2003, Omega Healthcare Management Services® (Omega Healthcare) empowers healthcare to thrive via intelligent solutions that optimize revenue cycle operations, administrative workflows, care coordination, and clinical research on a global scale. The company works with providers, payers, life science companies, medical device manufacturers, health technology firms, researchers, and industry partners to amplify teams with robust technology, specialty expertise, and operational support. Omega Healthcare serves more than 350 healthcare organizations with 35,000 skilled workers in the United States, India, Colombia, and the Philippines. For more information, visit www.omegahms.com

We offer a comprehensive benefits package that may include health, dental, and vision coverage, voluntary insurance options, a 401(k) plan with employer match, professional development opportunities, paid time off, and holiday pay. Eligible employees may also have the opportunity to participate in bonus programs, commissions, or other variable incentive plans. Benefits and incentive eligibility may vary based on position, location, and tenure.

AAP/EEO Statement

Omega Healthcare is an Equal Employment Opportunity employer. All qualified applicants will receive consideration for employment without regard to their race, color, religion, national origin, gender, age, sexual orientation, gender identity or expression, marital status, mental or physical disability, protected veteran status, and genetic information, or any other basis protected by applicable law. Omega Healthcare also prohibits harassment of applicants or employees based on any of these protected categories.

Omega Healthcare makes reasonable accommodations when needed for applicants and candidates with disabilities or religious observances. If reasonable accommodation is needed to participate in the job application, interview, or any other part of the hiring process, please contact Human Resources at employeerelationsus@omegahms.com.