Transportation Adjuster Property Damage

Job Description

About Acrisure

A global fintech leader, Acrisure empowers millions of ambitious businesses and individuals with the right solutions to grow boldly forward. Bringing cutting-edge technology and top-tier human support together, we connect clients with customized solutions across a range of insurance, reinsurance, payroll, benefits, cybersecurity, mortgage services, and more.

In the last twelve years, Acrisure has grown in revenue from $38 million to almost $5 billion and employs over 19,000 colleagues in more than 20 countries. Acrisure was built on entrepreneurial spirit. Prioritizing leadership, accountability, and collaboration, we equip our teams to work at the highest levels possible.

Job summary:

Acrisure is seeking an experienced Transportation Adjuster – Bodily Injury to manage bodily injury and liability claims involving commercial auto, trucking, and transportation exposures. This role is responsible for investigating, evaluating, negotiating, and resolving claims while applying strong technical knowledge of coverage, liability, damages, and claims litigation.

The Transportation Adjuster will independently manage a high-volume caseload of attorney-represented files, including non-litigated and litigated bodily injury claims. This individual will maintain ownership of claims throughout the lifecycle, collaborate with internal and external stakeholders, participate in claim reviews and client meetings, and provide technical claims guidance to other adjusters when appropriate.

The ideal candidate brings extensive commercial transportation bodily injury experience, including experience within a TPA environment. Success in this role requires strong judgment, organization, negotiation skills, and the ability to confidently manage complex claims while maintaining effective relationships with clients, claimants, attorneys, and other business partners.

Responsibilities:

• Manage non-litigated and litigated bodily injury and liability claims involving commercial auto, trucking, and transportation exposures
• Independently manage a caseload of approximately 100 to 120 attorney-represented files
• Investigate claims, evaluate coverage and liability, assess damages, establish appropriate claim strategies, and negotiate settlements
• Maintain accurate claim diaries, file reviews, reserves, and detailed documentation throughout the life of each claim
• Apply commercial auto and trucking insurance principles, regulatory requirements, and applicable claims handling standards
• Coordinate with attorneys and other stakeholders on litigated claims and support appropriate litigation strategies
• Provide technical guidance to other adjusters regarding commercial auto claims, including bodily injury, liability, and related physical damage exposures
• Participate in weekly and quarterly claim reviews, client meetings, and other claims discussions
• Collaborate with clients, claimants, attorneys, vendors, and internal teams to support timely and appropriate claim outcomes
• Maintain compliance with company policies, client requirements, and applicable multi-state claims regulations
• Build and maintain strong relationships with clients and claimants, including participating in onsite customer visits when needed
• Travel to mediations, trials, or other claim-related events as required
• Manage claims independently while maintaining professionalism in challenging or complex situations
• Perform additional duties and projects as assigned

Requirements:

• 10+ years of experience handling heavy commercial auto, trucking, transportation bodily injury, or similar complex liability claims required
• Experience working in a third-party administrator (TPA) environment required
• Strong experience handling bodily injury and liability claims involving commercial transportation exposures
• Experience managing attorney-represented claims and high-volume claim inventories required
• Exposure to litigated claims and a strong understanding of the litigation process required; direct litigation handling experience preferred
• Strong knowledge of commercial auto and trucking insurance, liability evaluation, damages, coverage, negotiation, and settlement practices
• Understanding of multi-state good faith claims handling practices and applicable regulatory requirements
• Ability to independently manage a caseload of approximately 100 to 120 files ranging from moderate to complex exposures
• Strong analytical and critical thinking skills with the ability to evaluate complex claims and develop appropriate resolution strategies
• Strong negotiation skills and the ability to communicate effectively with attorneys, claimants, clients, and other stakeholders
• Strong organizational skills, attention to detail, and the ability to manage multiple priorities and deadlines
• Ability to provide technical claims guidance and support to other adjusters when appropriate
• Strong written and verbal communication and interpersonal skills
• Ability to establish and maintain effective relationships with clients, claimants, and business partners
• Proficiency with claims management systems and basic computer applications, with the ability to quickly learn new technology
• Ability to work independently with minimal supervision and exercise sound judgment in complex or challenging situations
• Ability to travel occasionally for client visits, mediations, trials, or other claim-related needs

Education and licenses:

• High school diploma or equivalent required
• College degree beneficial
• Active adjuster license required
• Multi-jurisdictional adjuster licensing beneficial

#LI-Remote

Pay Details:

Candidates should be comfortable with an on-site presence to support collaboration, team leadership, and cross-functional partnership.

Why Join Us:

At Acrisure, we’re building more than a business, we’re building a community where people can grow, thrive, and make an impact. Our benefits are designed to support every dimension of your life, from your health and finances to your family and future.

Making a lasting impact on the communities it serves, Acrisure has pledged more than $22 million through its partnerships with Corewell Health Helen DeVos Children's Hospital in Grand Rapids, Michigan, UPMC Children's Hospital in Pittsburgh, Pennsylvania and Blythedale Children's Hospital in Valhalla, New York.

Employee Benefits

We also offer our employees a comprehensive suite of benefits and perks, including:

• Physical Wellness: Comprehensive medical insurance, dental insurance, and vision insurance; life and disability insurance; fertility benefits; wellness resources; and paid sick time.

• Mental Wellness: Generous paid time off and holidays; Employee Assistance Program (EAP); and a complimentary Calm app subscription.

• Financial Wellness: Immediate vesting in a 401(k) plan; Health Savings Account (HSA) and Flexible Spending Account (FSA) options; commuter benefits; and employee discount programs.

• Family Care: Paid maternity leave and paid paternity leave (including for adoptive parents); legal plan options; and pet insurance coverage.

• … and so much more!

This list is not exhaustive of all available benefits. Eligibility and waiting periods may apply to certain offerings. Benefits may vary based on subsidiary entity and geographic location.

Acrisure is an Equal Opportunity Employer. We consider qualified applicants without regard to race, color, religion, sex, national origin, disability, or protected veteran status. Applicants may request reasonable accommodation by contacting leaves@acrisure.com.

Final candidates will be required to complete post-offer verification processes related to the role and in accordance with applicable laws.

California Residents: Learn more about our privacy practices for applicants by visiting the Acrisure California Applicant Privacy Policy.

Recruitment Fraud: Please visit here to learn more about our Recruitment Fraud Notice.

Welcome, your new opportunity awaits you.